Question 1

What is Google Business Profile optimisation?

Accepted Answer

It's improving your free Google listing (details, categories, photos, posts and reviews) so more nearby customers find you and choose you. It's the foundation of Local SEO.

Question 2

Why is Local SEO important for my business?

Accepted Answer

Because many customers choose from the first few businesses in the map without scrolling further. If you aren't there, you miss out on some of the most ready-to-buy customers in your area.

Question 3

Can you improve my Google Maps ranking?

Accepted Answer

Yes. Rankings depend on relevance, distance and prominence. We can't change your location, but we can strongly improve relevance and prominence, which is where most businesses fall short.

Question 4

Can you help with multiple locations?

Accepted Answer

Yes. We manage profiles and create dedicated location pages for businesses with more than one branch, so each location can rank in its own area.

Question 5

How do I get more Google reviews?

Accepted Answer

The simplest way is to ask at the right moment and make it easy. We'll set up a short review link and QR code, and suggest when and how to ask so it feels natural.

Question 6

Should I respond to negative reviews?

Accepted Answer

Yes, always, and calmly. A polite, helpful reply often matters more to future customers than the review itself. We can help you draft responses.

Question 7

How soon will I see changes?

Accepted Answer

Some improvements, like more profile views, can show within a few weeks. Stronger map rankings usually build over two to four months.

Question 8

Do I need a website for Local SEO?

Accepted Answer

It helps a lot. Google uses your website to understand your services and location. If you don't have one, we can build a simple, fast site that supports your local rankings.

Question 9

Does Local SEO work for service-area businesses without a shop?

Accepted Answer

Yes. Google allows service-area businesses to hide their address and list the areas they serve. We set this up correctly so you can still rank locally.

Question 10

Can you remove fake reviews?

Accepted Answer

We can help you report reviews that break Google's rules. Google makes the final decision, but a clear, polite reply often limits any damage.